“Electronic platforms, so-called mouse-clicks from the 1990s, have not been accepted in the chemical distribution, because today’s distributor has developed from the supplier of chemical products to a service provider. Service offers for the customer, for example, the fuel telemetry, have long since entered the chemical distribution as a form of digitization.

In the area of digitalization, the question arises whether industries that are still supplied by the chemical distribution sector will still exist in the long term because, for example, their products are replaced by the replacement of batteries for the electric motor. In the near future, simultaneous processes in communication via WhatsApp, SMS or mail with customer and supplier will be further simplified. However, the coming digitalization will not affect the fact that the selection of suppliers, products and applications for chemical products will also be faster in communication via the electronic media, but also due to the flood of the regulations is made more difficult.”