David Cahn

Changing Customer Needs in the Supply Chain

As customers engage in more multi-channel interactions, having a deep understanding of these journeys is an essential component for the customer service function, and for ensuring excellence in the overall customer experience.

Experts Statements: David Cahn, Elemica

E-Commerce Platforms in the Chemical Industry

Digitalization is a very important topic not only in the chemical industry as a whole, but also in chemical distribution.

E-Commerce Platforms in the Chemical Industry