In his interview with CHEManager, Thorsten Wenzel, Vice President and global head of the industry business unit Chemicals at SAP, talks about most recent trends and developments shaping the future of the chemical industry.
By adapting to how customers want to acquire, use and pay for their products and services, chemical companies can empower digital transformation throughout the supply chain – and drive their own profitable growth.
Companies need to change the way they operate. They must integrate and increase the transparency of their own end-to-end processes and operations, combining this with real-world awareness of customers and the environment. They must then learn from this information to make decisions and solve problems in novel ways.