Attensity delivers an integrated suite of Customer Experience Management applications to meet the demands of a new breed of empowered customers.  Attensity's solutions are powered by semantic technologies that allow organizations to Listen, Analyze, Relate and Act on multi-channel customer conversations. With Attensity customers experience positive one-on-one interactions with companies improving customer loyalty and satisfaction at a reasonable cost.

Attensity has created a suite of commercial applications that draw upon the broadest spectrum of natural language processing technology and Web 3.0 semantic technologies. Specifically designed to meet the needs of end users, Attensity business applications inform your business processes through the unparalleled accuracy of our analytic engines and the intuitive presentation of resulting information in context to your business processes.

The company was formed through the combination of award-winning business intelligence, customer service and information management leaders - together we are Attensity Group. Attensity's legacy in the intelligence community and more than 10 years of development have resulted in a wide adoption of our solutions in the Global 2000 and government communities.

Attensity applications can help you quickly and accurately resolve customer support issues by sending the right information to customers automatically, allowing them to use self service to find their own answers, and by giving customer support representatives guided escalation paths and accurate information. The results are increased customer satisfaction and loyalty, higher call resolution rates and lower overall support costs.

There are strategic and preemptive benefits as well. Attensity solutions allow you to see potential problems before they become big problems and to access information from any source and in any language to enable more accurate research and analysis. They can also help you with compliance and governance efforts, helping to ensure that accurate, legally acceptable information is shared.

Attensity solutions increase customer satisfaction and retention, improve the efficiency and accuracy of research and deliver powerful insights about how your business is operating and where it should go in the future.