As customers engage in more multi-channel interactions, having a deep understanding of these journeys is an essential component for the customer service function, and for...
26.02.2020
- Life Sciences industry is undergoing a fundamental shift, driven by new technologies, e.g. personalized medicines, digital health, continuous processes, as well as the drive to...
09.12.2019
- If you drive into Frankfurt from the west, the towering smokestacks of Industriepark Höchst will spring into view long before the bank skyscrapers in the city’s downtown. This 4.6...
“68% of chemicals worth $76 billion will be sold online within the next five years.” This was the message from leading market research institutes and consultants in 2000...
08.05.2019
- There are ten megatrends which are different in type and kind that influence the logistics industry. Among those mega trends are globalization, demographic change, new lifestyles...
08.05.2019
- In today’s competitive global market, chemical distributors face not only growing compliance demands and have to deal with digitalization issues but also strive to increase their...
08.04.2019
- Chemicals and digitalization are everywhere in our daily life, whether we pay attention or not. This is the reason why we often take them for granted, which should not be the case...
08.04.2019
- The global pharmaceutical industry is evolving with the rising need for novel therapies in the changing disease landscape. As a result of rising prevalence of chronic infectious...